Terms of Service

1. Acceptance of Terms

By accessing and using the QMS Total website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

QMS Total provides Quality Management System software solutions designed for laboratories, including ISO 17025 compliance management, equipment calibration tracking, and related quality management tools. Our services are intended for professional laboratory use and compliance with international quality standards.

3. User Accounts and Registration

To access certain features of our services, you may be required to create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and update your account information to keep it accurate and current
• Maintain the security of your account credentials
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

4. Acceptable Use Policy

You agree not to use our services to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Upload or transmit malicious code, viruses, or harmful content
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the service or servers
• Use the service for any commercial purpose without our written consent

5. Intellectual Property Rights

The content, features, and functionality of our services, including but not limited to text, graphics, logos, software, and design, are owned by QMS Total and are protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works of our content without our express written permission.

6. User Content and Data

You retain ownership of any content you upload or create using our services. However, you grant us a license to use, store, and process your content to provide our services.

You are responsible for ensuring that your content does not violate any laws or third-party rights. We reserve the right to remove content that violates these terms.

7. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms of Service by reference.

8. Service Availability and Modifications

We strive to maintain high service availability but cannot guarantee uninterrupted access. We may:

• Modify, suspend, or discontinue services with reasonable notice
• Perform maintenance that may temporarily affect service availability
• Update features and functionality to improve user experience

9. Limitation of Liability

To the maximum extent permitted by law, QMS Total shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or relating to your use of our services.

10. Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the services will be uninterrupted, error-free, or secure.

11. Indemnification

You agree to indemnify and hold harmless QMS Total, its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of our services or violation of these terms.

12. Termination

We may terminate or suspend your access to our services at any time, with or without cause, with reasonable notice. You may also terminate your account at any time by contacting us.

Upon termination, your right to use the services will cease immediately, and we may delete your account and data in accordance with our data retention policies.

13. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Hyderabad, India.

14. Changes to Terms

We reserve the right to modify these Terms of Service at any time. We will notify users of significant changes by posting the updated terms on our website. Your continued use of our services after such changes constitutes acceptance of the new terms.

15. Contact Information

If you have any questions about these Terms of Service, please contact us at: